Privacy Policy

1. Introduction

At Meta Transport Alliance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, contact us, or do business with us.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, mailing address, and other contact details you provide through forms or communications.

  • Business Information: Company name, DOT/MC number, and other carrier or customer details.

  • Technical Information: IP address, browser type, operating system, and pages visited on our site (collected automatically through cookies or analytics tools).

3. How We Use Your Information

We use your information to:

  • Respond to inquiries, quote requests, or service questions.

  • Manage dispatch, logistics, or driver communications.

  • Process payments and maintain business records.

  • Improve our website, services, and customer experience.

  • Comply with legal or regulatory requirements.

4. How We Share Information

We do not sell your personal information. We may share data only with:

  • Service providers who assist in our operations (e.g., factoring, ELD, dispatch software, or payment processing).

  • Regulatory or legal authorities when required by law.

  • Business partners involved in providing services you request (e.g., brokers, shippers, or carriers).

All third parties are required to protect your information and use it only for the intended purpose.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

6. Your Rights and Choices

You may:

  • Request a copy or correction of your personal data.

  • Opt out of marketing communications at any time.

  • Request that we delete your information, subject to legal recordkeeping requirements.

To make a request, contact us at adnin@metatpa.com

7. Cookies and Tracking

Our website may use cookies or analytics tools to improve performance and understand user activity. You can adjust your browser settings to refuse cookies if you prefer.

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Phone Number Privacy Policy:

Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care related topics. Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes. Opt-Out: Reply "STOP" to unsubscribe or "HELP" for assistance. Message Disclosures: Message frequency varies. Message and data rates may apply. Data Security: Your data is protected and retained only as needed.